Payment Options

Payment Options

Company Name:Ganzhou Zhongshulang Technology Co., Ltd.

Email: service@veqanora.com

Veqanora™ provides several checkout methods for customers purchasing through our online store. Unless otherwise displayed during checkout, all orders are charged in United States Dollars (USD).

Veqanora™ is operated by Ganzhou Zhongshulang Technology Co., Ltd.

Paying With PayPal

Customers who select PayPal will be transferred to PayPal to review and authorize the transaction.

Depending on availability in your location, you may be able to complete payment by:

  • Signing in to an existing PayPal account
  • Selecting a debit or credit card through PayPal
  • Using PayPal’s guest checkout option without creating an account

PayPal controls its own login, verification, authorization, and payment-processing procedures. The options displayed may vary according to the customer’s location and PayPal’s current eligibility requirements.

Paying by Debit or Credit Card

Available card methods are shown directly on the checkout page. Card availability may differ based on the customer’s country, card issuer, currency settings, and payment processor.

When submitting a card payment, please confirm that the following information matches the details held by your card issuer:

  • Cardholder name
  • Card number
  • Expiration date
  • Card verification code
  • Billing address

Incorrect or incomplete billing information may cause the transaction to be declined or delayed.

Guest Card Checkout

Where PayPal guest checkout is available, customers may be able to select “Pay with Debit or Credit Card” on the PayPal payment page.

This option allows an eligible customer to enter card information through PayPal without signing in to a PayPal account. Guest checkout availability is determined by PayPal and may not appear for every transaction or location.

Payment Processing

Payment details are transmitted to the payment provider responsible for authorizing the transaction.

Please note:

  • Veqanora™ does not store full debit or credit card numbers.
  • Payment authorization is handled by the selected payment provider.
  • We cannot view a customer’s full card information.
  • Payment providers may request additional verification.
  • An order is not confirmed until the transaction has been authorized.

Currency and Conversion Charges

Store prices and order payments are processed in USD, unless another currency is explicitly displayed at checkout.

If your bank account or payment method uses a different currency, your financial institution may apply:

  • A currency conversion rate
  • A foreign transaction charge
  • An international processing fee
  • Other bank-specific charges

These amounts are determined by the payment provider or card issuer and are not collected by Veqanora™.

Payment Authorization

A payment may be declined for reasons including:

  • Incorrect card or billing information
  • Insufficient available funds
  • Card issuer restrictions
  • International transaction settings
  • An expired card
  • Additional verification requirements
  • A temporary payment-provider issue

Veqanora™ does not control the approval decision made by a bank, card issuer, PayPal, or another payment provider.

If a transaction is declined, review the submitted details and contact the relevant financial institution for further information.

Pending Transactions

Some banks may display a pending authorization after a payment attempt. A pending entry is not always a completed charge.

The time required to release or finalize a pending authorization is determined by the bank or payment provider. Veqanora™ cannot accelerate this process.

Duplicate Payment Concerns

If you believe you were charged more than once:

  1. Check whether one of the entries is still marked as pending.
  2. Review your order confirmation emails.
  3. Contact your bank or payment provider for transaction details.
  4. Email us with your order number and the dates and amounts shown.

Do not send full card numbers, account passwords, or card verification codes by email.

Order Confirmation

After a transaction is authorized, an order confirmation will be sent to the email address provided during checkout.

If you do not receive the confirmation:

  • Check your spam or junk folder.
  • Confirm that the email address was entered correctly.
  • Review your PayPal or bank transaction activity.
  • Contact us for assistance.

Refund Processing

Approved refunds are issued to the original payment method. The time required for the funds to appear depends on the bank or payment provider and may vary by account.

For additional information about refund eligibility, please review our Refund Policy.

Contact Us

For questions about an order payment, contact:

Veqanora™ Customer Care
Email: service@veqanora.com
Business Operator: Ganzhou Zhongshulang Technology Co., Ltd.
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

Please include your order number when contacting us. Never include your full card number, payment password, or card verification code in your message.